I spoke to customer service who mentioned that I would have to file A further declare with a independent Section as the sofa was buy a week over a 12 months (which is not covered by the producer). This is quite annoying, Specially considering the fact that none of the was explained to me at enough time of invest in. She gave me a number to Get in touch with A further Division. I had been in a position to achieve One more rep who informed me that they cannot help me. I referred to as back and spoke with a supervisor and he or she was not capable to help both. I am presently pressured to keep a faulty sofa that is damaged (no fault of mine). The customer service representatives are unprofessionals with no knowledge of how you can address problems with such. I wouldn't recommend them to anybody. I'm in the entire process of throwing out the couch as it's unsafe to sit down on it due to sharp object that is at present protruding within the facet.

I'm very satisfied with the service, i buy sofas from Bob's ever 12 months and a fifty percent or two yrs because my cats like to scratch them so I complicate myself with pity, i dealt with Leo Merida, assisted me to locate the correct sofa. I obtained my comfy couch And that i live on a fifth ground, the elevator was not large enough so the fantastic delivery team took the sofa and used the four FLIGHTS to carry it to my condominium!

I ordered a sofa and chair from bobs disc household furniture from the oxnard from Alex the sales rep. Alex was incredibly pleasant and friendly but was not truthful with anything. We paid to possess it sent but in the event the shipping guys obtained to the house all they might do was set it in your house and we needed to unpack it and set the legs on our self.

Buyer beware- they want all their cash upfront after which you can screw over every single customer that walks in that door!!

Once you contact the customer services line They are really stunned that it took place plus they transfer you again. Therefore the merry- go- spherical goes. Did that for various several hours for two days on brand new furnishings. For delivery damage. Just for them not to do just about anything about it. Stay clear of Bob's.

Personnel, specialists, and service folks relevant to Bob's Discount are all superb. Even so, the quality in the home furniture is extremely lacking. I'm having my Calvin black queen sleeper couch replaced for that third time since purchasing it less than two months ago. The primary replacement was as a consequence of one of the toes lacking threads on delivery, which 2nd replacement is mainly because of the sofa frame breaking after the 1st use of the sleeper. It appears really wasteful to replace a whole sofa for a little something that can be quickly repaired or reinforced to an appropriate quality conventional, but the fact that they take care of the issue is usually a welcome relief.

I questioned with the mobile phone number to the Lombard store but he gave me a number that was incorrect. I called back yet again, A different 40 minutes, this time Adrian was extremely helpful. I informed him I needed a supervisor, or I had been visiting the Lombard store and I didn't Imagine Bob would enjoy me talking to his customers about his customer assistance. Adrian did simply call me back and arrangements ended up made for your get Sept. 5th as well as mattresses had to be in plastic. Agreed. We found out our village would get the mattresses so we organized for them to choose up the mattresses. We called Bob's Customer Assistance, A further 50 moment hold out and informed them to cancel the get. We had been advised that would be observed. Come Sept. 5th, Bob's staff comes to pick read more up the mattresses, only they arrived to accomplish a set-up, not pick up the mattresses. We explained we presently cancelled the pick up. This is often what comes about any time you seek the services of individuals from other nations around the world to perform your customer service. I'd for Bob to be aware of that I do not Believe I will take into account another order from Bob's Home furnishings And that i will definitely tell my loved ones, pals and neighbors with regards to the customer service. In fact, if I'm during the Lombard community, I just may possibly produce a pay a visit to and clarify the process to potential buyers. Many thanks, Bob for the many inconvenience.

Have gotten some Genuinely GOOD DEALS Below! Some stuff not the best quality but the price is correct more often than not. Dedham is a clearance Heart and There's an abundance of parking! Def will probably be back.

m. nicely that failed to perform so my next telephone connect with was you will get your home furniture by 6:forty five on Thursday in ending this post after all I went by they gave me a $75 Bob's Card. What is going to I obtain with that there is certainly a great number of options my spouse misplaced two days fork out I needed to terminate a physician's appointment which I received billed for but many thanks for that $seventy five .Visit Jordans and help you save by yourself a lot aggravation due to the fact it's not the first time I've gone through it with bobs to the positive side the head salesman / manager handled it with class along with the best he could but he could only do a lot of custom makea that's a joke

The final classification that Bob's shoppers are desperate to get their hands on is a whole new lounge set. Bob's delivers two piece sets that involve both sofas and loveseats in matching upholstering and layout.

Unsure what the issue was but undecided if I might come back in now. Normally takes me walking out to obtain an individual to mention something to me and by that time. I had been by now upset. Not a great way to get started on a relationship.

Bob's Discount Household furniture is Just about the most very well-identified inexpensive furnishings chains across the US. Serving the bigger New England area for generations, Bob's comic commercials and helpful jingles have propelled it to a name-brand across the US.

They have thinner coats and smaller paws without any from the fur on their soles that other lynx use to help keep warm and stay clear of slipping on icy pathways.

With a no-nonsense business model that features extremely aggressive charges at ultimate sale terms, they catch the attention of shoppers that are looking for just a deal.